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Retail Solutions
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Residential and Smart Home
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Building Automation & Controls
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Global Directory

HVAC Equipment
  • JohnsonControls
  • YORK
  • Luxaire
  • Champion
  • Quantech
  • Coleman
  • Ruskin
  • Source1 HVACSupply
  • Envirotec
  • Koch Filter
  • Titus
  • TempMaster
  • Penn Barry
  • TRION
  • Triatek
  • Krueger
Security
  • Tyco American Dynamics
  • Tyco CEM Systems
  • Tyco DSC
  • Tyco Illustra
  • Tyco Kantech
  • Tyco Software House
  • Visonic
Digital Solutions
  • JohnsonControls
Industrial Refrigeration
  • YORK
  • Frick
  • Sabroe
  • york
Fire Suppression
  • Tyco
  • ANSUL
  • Chemguard
  • SKUM
  • Rapid Response
  • Sabo Foam
  • Hygood
  • Grinnell
  • SprinkCAD
  • Pyro-chem
  • WILLIAMS
  • AquaMist
Retail Solutions
  • Sensormatic
  • ShopperTrak
  • TrueVUE
Residential and Smart Home
  • JohnsonControls
  • LUX
  • Tyco DSC
Building Automation & Controls
  • JohnsonControls
  • Metasys
  • PENN
  • Facility Explorer
  • Verasys
  • BCPRO
Fire Detection
  • Autocall
  • FireClass
  • Simplex
  • Vigilant
  • Zettler
  • DBE
Distributed Energy Storage
  • JohnsonControls

Global Directory

Enhanced Tailored Service

Maintenance and Service to Protect Your Business

Our Basic Service Offer provides cost-effective contingency plans, with up-front costs on parts and labor, as well as code compliance and a premium discount for time and materials.

Customer care representatives are available at any time, as well as remote technical services.

Labor costs are covered for security systems and devices.

We’re leaders in the security industry, providing consistently high-quality customer service.

Benefits of Our Basic Service Offer

With more than 140 years of experience, we have the knowledge and experience to meet the unique service requirements for your business. Our service and maintenance plans are designed to deliver optimal value for your business needs, tailored to your specific security and protection requirements.

Our Basic Service Offer is designed for customers looking for a cost-efficient solution that will meet their daily needs. It provides maintenance protection that covers labor, advanced technical support, and on-demand technical training.

  • System maintenance with labor included
  • Remote system troubleshooting
  • Online service dashboard
  • Service status notifications
  • 24/7 central station monitoring 
Service and Maintain Your Equipment

We’re here to help. Call us now at 800 289 2647

Fire Alarm Systems
We can tailor your fire detection systems to your unique needs, and we offer a choice of monitoring solutions so you can stay informed.
Intrusion Systems
We keep your property protected with a full range of advanced products and seamless, redundant coverage throughout North America.
Access Control
We can provide real-time access control management for a single entry or an enterprise with disperse location.
Video Surveillance
We offer a complete line of video surveillance products, video management systems, and hosted video management solutions.

We have expertise to share. Read our latest insights.

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Explore All of Our Service and Maintenance Plans

Precision Service Offer
A modified service tailored to meet specific or unique requirements for the critical elements of your business.
Advanced Service Offer
A cost-effective and forward-looking service focusing on compliance and incident prevention, along with contingency plans for emergencies.

Extend the Reach of Your Optimization Investment

Access Control

Our high-performance access control solutions meet distinctive real-time security needs, helping organizations prevent intrusions.

A young boy and girl petting a dog entering their house

Intrusion Detection

For both residential and commercial property, our smart intrusion detectors offer comprehensive protection for a safe environment.

A security camera installed on the side of a building

Video Surveillance

Smart, intuitive, easy-to-use video surveillance solutions protect your home or business from theft, vandalism, and other security-related incidents.